Social Media Tips, Virtualization Guide & Video Infographic - IDGConnect@idgconnect-resources.com

17th of Feb, 2012 by Admin

Social Media Tips, Virtualization Guide & Video Infographic

From: IDG Connect <IDGConnect@idgconnect-resources.com>

Welcome to your weekly Friday newsletter. In this edition, you'll find out how to choose the best IT systems for managed services, make the most of virtualization in your mid-sized business, and utilize social media in your contact center. Plus, you'll find a video infographic on the value of business intelligence. Click here to read our recent blog on the future of the web. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623851 Managed Services: Choose the Best IT System IT systems management is much more than just monitoring and patching. When choosing a solution, MSPs should look at a broad range of key criteria, such as: functionality, features, architecture, integration, automation, reporting, and cost. This guide provides input from thousands of MSPs to help you in your purchase journey. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623852 Business Intelligence: Achieving Lifetime Value With technology underpinning much of the customer experience, IT and marketing must team up to get the most out of every customer interaction. This short infographic video from IBM explains how to put the power of analytics in the hands of business users, enabling everyone across the organization to use company data to gain customer insight, predict outcomes and take action. Watch it now and learn how to take business intelligence to the next level by applying predictive analytics. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623853 Virtualization: Guide for Mid-Sized Businesses Virtualization is a catalyst for creating an enterprise-wide dynamic infrastructure, enabling integrated management of IT resources, improved resiliency, flexibility and faster service delivery. This white paper explains how virtualization can benefit mid-sized businesses in particular by reducing costs and complexity. Read on and learn about the economics of virtualization for the midmarket. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623854 Social Media: A Realistic View for the Contact Center Social media platforms such as Twitter and Facebook are emerging as ways for customers to complain, get information, and provide feedback to companies. This trend is driving the need for contact center integration with social media. This white paper reveals four simple steps to implementing a social media initiative in your contact center and organization-wide. Click now for a realistic look at social media and the contact center. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623855 Kind Regards, Kasey Cassells e-Content Writer IDG Connect Forward this mailer to a Friend/Colleague http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623856 Find us on: Facebook http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623857 Twitter http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623858 LinkedIn http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623859 RSS Feed http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623860 -------------------------------------------------------------------------------- If you do not wish to receive any further emails click here. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623861 -------------------------------------------------------------------------------- Contact us if you need any assistance or additional information. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623862 IDG Connect's Privacy Policy Copyright © 2012. All rights reserved. http://www.idgconnect-resources.com/rt.asp?I=42800X1019BX1&L=623863 IDG Connect, Staines One, Station Approach, Staines Middlesex, TW18 4LY, UK. www.idgconnect.com

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